Comfort Command – BuildingIQ

Comfort Command

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Comfort Command is a turnkey managed service that will handle all the comfort related calls from tenants. Through this service, we free up the in-house building personnel’s time by handling complaint calls, assessing root cause, and working together to get issues resolved.

Comfort Command service includes:

  • All labor and associated infrastructure to manage inbound communications
  • Assessment and dispatch of issues
  • Record resolution based on defined workflow
  • Resolutions to committed service levels
  • Inbound communications handling
  • Outbound communications to building personnel
  • Weekly Comfort Report
  • Monthly Performance Report

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