Case Study

Managing the day-to-day, physical requirements of hundreds of buildings in different
locations, while relying upon a small army of outside contractors, is tricky business. It requires
exacting coordination, consistency, accountability, and speed. After all, business tenants will
complain if a faltering air conditioning unit disrupts an important meeting. Plumbing leaks
in an outpatient medical unit need to be fixed immediately to prevent the risk of infection in
patients. Flickering or failing lights in a small manufacturing facility need attention before they
hinder production.

This was the situation Wellington Management, Inc. found itself in during 2007 when they
asked the BuildingIQ Facility Worksite team to deploy its work management system.